> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/simplychat/setup/salesforce-install/messangers-channel.md).

# Messangers, Channel 레코드 생성

## Messangers

> 각 메신저의 고객 정보와 계정(Account) 혹은 연락처(Contact), 리드(Lead)를 연결합니다.

* \[앱 시작 관리자(App Launcher)]![](/files/FCW1dx5mQwwtLMoDuedD) > 'Messangers' 입력 > \[Messangers] > \[새로 만들기(New)]

<figure><img src="/files/ULNT9qKaCjt46LxGdOws" alt=""><figcaption></figcaption></figure>

* 각 메신저의 고객 정보와 계정(Account) 혹은 연락처(Contact), 리드(Lead)를 연결할 필드 입력 > \[저장(Save)]을 클릭합니다.
  * 연결할 필드는 아래 내용을 참조하여 입력하시기 바랍니다.
    * 카카오톡 : Phone
    * 라인 : Email

<figure><img src="/files/GNHZ8BE0eQeTAyuNIASI" alt=""><figcaption></figcaption></figure>

## Channels

> 메신저의 채널 관리를 위한 레코드를 생성합니다.

* \[앱 시작 관리자(App Launcher)]![](/files/FCW1dx5mQwwtLMoDuedD) > 'Channels' 입력 > \[Channels] > \[새로 만들기(New)]

<figure><img src="/files/Mw5ZCZLV8Hs9C3rPdu4W" alt=""><figcaption></figcaption></figure>

* 메신저 채널 생성 시 전달 받는 채널 키, 해당 채널 키와 연결할 Messangers 레코드 등 정보 입력 > \[저장(Save)]을 클릭하여 채널 관리를 위한 레코드를 생성합니다.

<figure><img src="/files/OOlVwXgKB56ROOEnnXIz" alt=""><figcaption></figcaption></figure>


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