> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/simplychat/salesforce-config/auto-response/auto-response-salesforce/button-agent-connect/queue-display.md).

# 대기 인원 표시

### 대기 인원 표시 기능 켜기

1. 자동응답 설정을 하기 전 오른쪽 상단의 톱니바퀴![](/files/D7sajuystdKMu9hIiPqI) 버튼  클릭 및 'Setup'(설정)을 클릭합니다.
2. Quick Find 창에 'Custom Setting'(사용자 정의 설정)을 입력 및 클릭합니다.

<figure><img src="/files/hGN6LqbAKYDqtOU3I2Ix" alt="" width="428"><figcaption></figcaption></figure>

3. SC\_Setup 옆 'Manage'버튼을 클릭합니다.

<figure><img src="/files/KXU9s51G28H46FQTzNmT" alt="" width="446"><figcaption></figcaption></figure>

4. 'Enabled waiting list display'를 True로 변경 후 Save 버튼을 클릭합니다.

<figure><img src="/files/hIY6TaIZt3SCMryJgw7M" alt="" width="563"><figcaption></figcaption></figure>

### 대기 인원 문구 설정

상담원 연결문구와 설정은 동일합니다.

Message에서 인원이 표시 될 부분에 **{{n}}**&#xC73C;로 표시합니다.&#x20;

상담원 연결 문구가 여러 개인 경우, Prority를 이용해 순서를 지정해주세요.

<figure><img src="/files/CEcKya68BnZzSnWaJjhd" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/nBLZnyCSKwZn3a1v6uTc" alt=""><figcaption><p>대기 인원이 있는 경우</p></figcaption></figure>

<figure><img src="/files/7PyrRfoX7LTVPqFWXyYo" alt="" width="452"><figcaption><p>대기 인원이 없는 경우</p></figcaption></figure>

{% hint style="warning" %}
고객이 상담원 연결을 눌렀을 때 **대기 인원이 없는 경우**, **대기 인원이 표시되는 자동응답은 노출되지 않습니다.** 그러므로 **반드시 기본 상담원 연결 문구를 추가**해주세요.&#x20;
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.windmillsoft.kr/simplychat/salesforce-config/auto-response/auto-response-salesforce/button-agent-connect/queue-display.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.