> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/simplychat/salesforce-config/auto-end/auto-end-target.md).

# 자동종료 대상 설정

채팅의 마지막 톡이 상담원인지 고객인지에 따라 채팅 종료 여부를 결정합니다.

### 추가되는 필드

Custom Setting에 하기 필드가 추가됩니다.

| Label                   | API Name                  | Type     |
| ----------------------- | ------------------------- | -------- |
| Auto End Only For Agent | WINP\_AutoEndOnlyForAgent | Checkbox |

아래 조건에 따라 종료 대상이 달라집니다. 기본은 체크되지  않은 상태입니다.

| 조건                                | 종료 대상                   |
| --------------------------------- | ----------------------- |
| Auto End Only For Agent가 체크됨      | 상담원이 마지막으로 톡을보낸 채팅      |
| Auto End Only For Agent가 체크되지  않음 | 상담원, 고객이 마지막으로 톡을 보낸 채팅 |

### 실행 방법

1. Setup > Custom Setting (사용자 정의 설정) > SC\_Setup 옆의 Manage 클릭

<figure><img src="/files/F3PDbkK4UpuU7KZbyciH" alt=""><figcaption></figcaption></figure>

2. Edit 버튼 클릭

<figure><img src="/files/cPqAdMgQLEr4z5JYhHbz" alt=""><figcaption></figcaption></figure>

3. Auto End Only For Agent를 체크

<figure><img src="/files/TRXUTYN8tMUIWpVddUwp" alt=""><figcaption></figcaption></figure>


---

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