> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/simplychat/release-notes/ver-2.18.0.2.md).

# Ver 2.18.0.2

### 신규 기능

* [Omni Paused Status를 통한 Capacity 관리](/simplychat/salesforce-config/omni-paused-status-capacity.md)
* [자동 종료 전 추가 알림 메시지 전송 기능 추가](/simplychat/salesforce-config/auto-end-notification.md)

### 개선 및 변경 사항

* **Customer Status 동기화 오류 수정**&#x20;
  * Chat Session의 Status 변경 시 Customer의 Status가 함께 변경되지 않는 문제를 수정했습니다.&#x20;
* **자동 종료 메시지 실시간 표시 오류 수정**&#x20;
  * 자동 종료 메시지 전송 내역이 화면에 실시간으로 반영되지 않는 문제를 수정했습니다.


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