> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/troubleshooting/omni-channel/no-values-are-displayed-in-enabled-service-presence-status-access.md).

# No values are displayed in Enabled Service Presence Status Access

Please create a Presence Status in Omni-Channel > Presence Statuses first.

<figure><img src="/files/R2lWYLlakO9jHifzh7G1" alt=""><figcaption></figcaption></figure>

[Presence Statuses and Presence Configurations](/en/simplychat/installation-and-basic-setup-guide/salesforce-settings/omni-channel/presence-statuses-and-presence-configurations.md)