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The link does not appear on KakaoTalk

Troubleshooting steps when a button that redirects to a specific URL does not appear on KakaoTalk in auto-response settings.

Here are the basic checks to perform:

  1. Is a URL entered in the Message field? (It must include "https://".)

  2. Is the KakaoType field set to "Link"?

  3. Is "Active" selected?

  4. Is the Channel correctly configured?

  5. Is the Upper Step correctly configured?

  6. Is the Type set to "Chatbot Response"?

  7. Is the Button Type set to "Select"?

  8. Is Priority configured?

If you have verified all of the above and the button still does not appear, please contact your administrator.

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