> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/greeting-configuration.md).

# Greeting Configuration

### Setting the greeting without message separation.

<div align="left"><figure><img src="/files/wZ5DExQCf0oKHV0WX0cw" alt=""><figcaption></figcaption></figure></div>

I'll set it up as shown in the image.

1. Creating a greeting with KakaoType set to Button.

<figure><img src="/files/BOpKeVhVEj4BJw3XwJrk" alt=""><figcaption></figcaption></figure>

2. I'll set up the sub-record as requested. \
   After clicking on the Related tab on the screen of the created Enquiry Information, I'll click on New in AutoResponse.

<figure><img src="/files/R9a0RtmUSQ6byfWWely6" alt=""><figcaption></figcaption></figure>

3. Enter the button values displayed on the screen. (Repeat)

<figure><img src="/files/p9pUlOeUzDWeZVvJ8nT1" alt=""><figcaption></figcaption></figure>

### Setting up the greeting message with message separation.

<div align="left"><figure><img src="/files/sQT1dFWD8yZMdsZe7paE" alt=""><figcaption></figcaption></figure></div>

1. Hello. This is Windmill Soft :) will be displayed as text, so KakaoType should be set to Text. Since there are two greetings in this case, specifying the priority order is essential.

<figure><img src="/files/bLJ9tT747RP4iliTjQBI" alt=""><figcaption></figcaption></figure>

2. Next, setting up the greeting associated with the button.

   Since it comes after the initial greeting, set the priority to 2.

<figure><img src="/files/HJWIJoMEmcSM9RXHQS7c" alt=""><figcaption></figcaption></figure>

3. Let's create a sub-record.\
   Click on the Related tab in the Enquiry Information record, then select New in Auto Response.

<figure><img src="/files/UDTPlXWVWzL6Qen5qCGb" alt=""><figcaption></figcaption></figure>

4. Set the auto-response values for the button. (Repeat)

<figure><img src="/files/XGCTVetzgI5u6fp8JWGs" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
**Important Note**

Ensure that the settings for starting a new consultation or continuing an existing consultation are completed before testing.
{% endhint %}


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