> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/authentication.md).

# Authentication

Changing the randomly stored nickname of the customer to their KakaoTalk information.

Upon successful authentication, the customer's nickname will be updated to their KakaoTalk nickname, and additional information such as phone number and email will be stored in Chat Customer.

<figure><img src="/files/BVYxcv1cCTQi8BVnj9tQ" alt=""><figcaption></figcaption></figure>

Here's the output example.&#x20;

After the consultant sends an authentication request and the customer completes the authentication by pressing the authentication button, the following message will immediately be displayed: 'Personal information authentication  is completed.'

<figure><img src="/files/9g6yKAFh0Ro3hm7ys147" alt=""><figcaption></figcaption></figure>

1. Set it up as shown in the image below. Creating the content for the authentication button.

<figure><img src="/files/EfbeC3OGE67C0OI1qeUe" alt=""><figcaption></figcaption></figure>

2. In the "Request Auth" record, click on Related > New.

<figure><img src="/files/0sYU75LnlNjq9qOQ4wqK" alt=""><figcaption></figcaption></figure>

3. Set the button value. Make sure the Name includes the word "Verifying."&#x20;

<figure><img src="/files/xueThGnVnvr0qeVVX2LR" alt=""><figcaption></figcaption></figure>

4. After creating the authentication button, let's proceed to create the authentication completion message.

<figure><img src="/files/WLwLoVIPLD8Qxm1g7SRp" alt=""><figcaption></figcaption></figure>

5. Set it up as shown in the image below.

<figure><img src="/files/JPCkNlDN3DUdiQCoSicS" alt=""><figcaption></figcaption></figure>


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