> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature/automatic-shutdown-target-setting.md).

# Automatic Shutdown Target Setting

You can determine whether to shutdown the chat based on whether the last message was from the agent or the customer.

### Added Field <a href="#undefined" id="undefined"></a>

The following fields will be added to **Custom Setting.**

| Label                   | API Name                  | Type     |
| ----------------------- | ------------------------- | -------- |
| Auto End Only For Agent | WINP\_AutoEndOnlyForAgent | Checkbox |

The shutdown target varies based on the conditions below. By default, it is unchecked.

| Condition                               | Shutdown Target                                                      |
| --------------------------------------- | -------------------------------------------------------------------- |
| "Auto End Only For Agent" is checked.   | A chat where the agent sent the last message.                        |
| "Auto End Only For Agent" is unchecked. | A chat where either the agent or the customer sent the last message. |

### How to Execute

1. Setup > Custom Setting > Click "Manage" next to SC\_Setup

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTQhsBFkZ51BlLLmWPGbG%2Fuploads%2F6U7io9lGp48jVMZ2SMPU%2Fimage.png?alt=media&#x26;token=f1d1eca1-52c2-4a77-9b74-4020ea9177f0" alt=""><figcaption></figcaption></figure>

2. Click "Edit"

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTQhsBFkZ51BlLLmWPGbG%2Fuploads%2F3EAT1SSG4HSJjq9TZs18%2Fimage.png?alt=media&#x26;token=e5a672e7-f3c1-4fe7-a8f8-8d262482f233" alt=""><figcaption></figcaption></figure>

3. Check "Auto End Only For Agent"

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTQhsBFkZ51BlLLmWPGbG%2Fuploads%2FPdZjB8BB6iZkOXjttKwv%2Fimage.png?alt=media&#x26;token=92a0db8a-bc7b-4638-96dc-aeef0aa9e063" alt=""><figcaption></figcaption></figure>


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