> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides.md).

# Salesforce setup guides

- [Setting Up Auto-Response](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response.md)
- [Auto-Response Setup Guide](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/auto-response-setup-guide.md): Before setting up auto-response, here is an overview of the field values.
- [Setting up auto-response in Salesforce](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce.md)
- [Scenario Example](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/scenario-example.md)
- [Greeting Configuration](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/greeting-configuration.md): Setting up the greeting message when the chatbot initiates.
- [Closing message](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/closing-message.md): Setting up the closing message to be displayed when the consultation is concluded.
- [Setting up "Start New Consultation" / "Continue Consultation" configurations](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/setting-up-start-new-consultation-continue-consultation-configurations.md): Setting up options for starting a new consultation after the current one ends.
- [Messages for outside of business hours and lunchtime periods](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/messages-for-outside-of-business-hours-and-lunchtime-periods.md): Setting up messages for outside of business hours and lunchtime periods
- [Setting up auto-response for outside of business hours](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/setting-up-auto-response-for-outside-of-business-hours.md): Setting up separate auto-responses for business hours and outside of business hours.
- [Authentication](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/authentication.md): Setting up scenarios to retrieve customer information.
- [Link redirection upon button click](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/link-redirection-upon-button-click.md): Setting up a button to redirect to a specific link when clicked
- [Connecting to a consultant when the button is clicked](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/connecting-to-a-consultant-when-the-button-is-clicked.md): How to set up a button to initiate a connection with a consultant when clicked
- [Displaying the queue status](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/connecting-to-a-consultant-when-the-button-is-clicked/displaying-the-queue-status.md): When a customer clicks the "Connect to a consultant" button in the auto-response, an informational message is sent indicating the total number of customers currently ahead in the queue (Chat Request).
- [Setting up for "First" or "Previous"](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/setting-up-for-first-or-previous.md): Here's how to set up buttons for "First" or "Previous"
- [Setting Up More Than 5 Buttons](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/setting-up-more-than-5-buttons.md): Here is how to set up more than 5 buttons.
- [Adding Parameter Information to Web Link Auto-Response](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/setting-up-auto-response-in-salesforce/adding-parameter-information-to-web-link-auto-response.md)
- [Using Excel to Set Up Auto-Responses](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/setting-up-auto-response/using-excel-to-set-up-auto-responses.md)
- [Automatic shutdown feature](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature.md): Set to automatically shut down after a certain period of time.
- [Automatic Shutdown Target Setting](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature/automatic-shutdown-target-setting.md): You can determine whether to shutdown the chat based on whether the last message was from the agent or the customer.
- [Automatic shutdown time setting](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature/automatic-shutdown-time-setting.md): Set the time point for automatic shutdown.
- [Automatic Shutdown Auto-Response Setting](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature/automatic-shutdown-auto-response-setting.md): Set the auto-response to be displayed when automatic shutdown occurs.
- [Register automatic shutdown time](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature/register-automatic-shutdown-time.md): Register an automatic shutdown schedule.
- [Limitation of automatic shutdown function](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature/limitation-of-automatic-shutdown-function.md): Method for processing sessions that are not processed for automatic shutdown.
- [Check if automatic shutdown is enabled](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/automatic-shutdown-feature/check-if-automatic-shutdown-is-enabled.md): Determine if the session was terminated by automatic shutdown.
- [Set up multiple channels](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/set-up-multiple-channels.md): If you use multiple channels in one og, you need to proceed with the settings below for each channel.
- [Continue consultation without holidays](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/continue-consultation-without-holidays.md): How to set up channels for consultations every day, ignoring public holidays and weekends.
- [Set the closed chat settings for each session](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/set-the-closed-chat-settings-for-each-session.md): The chat content at the time is recorded for each session.
- [Check the last response time of the agent.](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/check-the-last-response-time-of-the-agent..md): We check the time when the agent last responded.
- [Fetch public holidays](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/fetch-public-holidays.md): Update and manage public and alternative holiday information for South Korea.
- [Capacity management through Omni Paused Status](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/capacity-management-through-omni-paused-status.md)
- [Send additional notification message before auto-end](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guides/send-additional-notification-message-before-auto-end.md)


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