> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guide/set-up-auto-response/setting-up-auto-response-in-salesforce/set-up-auto-response-for-outside-business-hours.md).

# Set up auto response for outside business hours

Configure separate auto responses for business hours and outside business hours.

### Outside business hours settings

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2FGpnCllhdGyoFa8bbkVmD%2Fimage.png?alt=media&amp;token=e4ee35a9-1ae5-4931-9456-f0e52c7b8da4" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="178">Label</th><th>value</th></tr></thead><tbody><tr><td>Type</td><td>NOTOPTimeAR</td></tr><tr><td>Message</td><td>Greeting message for outside business hours</td></tr><tr><td>Active</td><td>TRUE</td></tr><tr><td>KakaoType</td><td><p>Text / Button </p><p>(Set KakaoType to Button if options should be displayed immediately after the initial message.)</p></td></tr><tr><td>Channel</td><td>Channels that require outside business hours settings</td></tr></tbody></table>

You only need to configure the initial greeting message.
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For the remaining steps, refer to the auto-response setup guide.