> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guide/set-up-auto-response/setting-up-auto-response-in-salesforce/messages-for-outside-business-hours-and-lunchtime.md).

# Messages for outside business hours and lunchtime

Configure the messages displayed during outside business hours and lunchtime.

These messages are displayed when a customer clicks the "Connect to Agent" button outside business hours or during lunchtime.

### Outside business hours

1. Set it up as shown in the image below.

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2F1XFH8tspy009Ov27eJoJ%2Fimage.png?alt=media&amp;token=d560a10c-1005-4846-9839-33667dea9bec" alt=""><figcaption></figcaption></figure>

### Lunchtime

1. Set it up as shown in the image below.

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2Fr2x2Sh2YhvSZHsxBCOWc%2Fimage.png?alt=media&amp;token=b0099791-a4a5-4b54-b4bb-66e979d92a68" alt=""><figcaption></figcaption></figure>