> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guide/set-up-auto-response/setting-up-auto-response-in-salesforce/greeting-configuration.md).

# Greeting configuration

### Set up a greeting without separating messages

<div align="left"><figure><img src="/files/wZ5DExQCf0oKHV0WX0cw" alt=""><figcaption></figcaption></figure></div>

Set it up as shown in the image above.

1. Create a greeting by setting KakaoType to Button.

<figure><img src="/files/BOpKeVhVEj4BJw3XwJrk" alt=""><figcaption></figcaption></figure>

2. Set up the child records.\
   On the created Chatbot Initial 1 record page, click the Related tab, then click \[New] under AutoResponse.

<figure><img src="/files/R9a0RtmUSQ6byfWWely6" alt=""><figcaption></figcaption></figure>

3. Enter the button values displayed on the screen. Repeat this step as needed.

<figure><img src="/files/p9pUlOeUzDWeZVvJ8nT1" alt=""><figcaption></figcaption></figure>

### Set up a greeting with separated messages

<div align="left"><figure><img src="/files/sQT1dFWD8yZMdsZe7paE" alt=""><figcaption></figcaption></figure></div>

1. Set KakaoType to Text so that "Hello. This is Windmillsoft :)" is displayed as text. \
   Since there are two greeting messages in this case, you must specify the priority order.

<figure><img src="/files/bLJ9tT747RP4iliTjQBI" alt=""><figcaption></figcaption></figure>

2. Next, set up the greeting associated with the button.

   Since it comes after the first greeting, set Priority to 2.

<figure><img src="/files/HJWIJoMEmcSM9RXHQS7c" alt=""><figcaption></figcaption></figure>

3. Create a child record.\
   On the Chatbot Initial 1-1 record page, click the Related tab, then select \[New] under Auto Response.

<figure><img src="/files/UDTPlXWVWzL6Qen5qCGb" alt=""><figcaption></figcaption></figure>

4. Set the auto-response values for the button. Repeat this step as needed.

<figure><img src="/files/XGCTVetzgI5u6fp8JWGs" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
**Important notes**

Before testing, make sure that the Start New Consultation / Continue Consultation settings are complete.
{% endhint %}
