> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guide/auto-end-feature/auto-end-exclusion.md).

# Auto End exclusion

Configure sessions that should not be ended automatically.

* If a session should not be ended automatically, **clear the Auto End checkbox** in the Chat Session record.

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2F2VuMxD5oVH2iiJr6Z7rk%2F%EA%B8%B0%EB%8A%A5%EC%A0%9C%ED%95%9C.png?alt=media&amp;token=41680187-6efc-4a2b-ad4f-ec0e396d5057" alt=""><figcaption><p>Auto End enabled</p></figcaption></figure>

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2FegjE0ypUQoTz9qU3Aira%2F%EA%B8%B0%EB%8A%A5%EC%A0%9C%ED%95%9C2.png?alt=media&amp;token=b9474427-b7c7-4400-8739-009f1fd4e27b" alt=""><figcaption><p>Auto End disabled</p></figcaption></figure>