> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/salesforce-setup-guide/auto-end-feature/auto-end-exclusion.md).

# Auto End exclusion

* If a session should not be ended automatically, **clear the Auto End checkbox** in the Chat Session record.

<figure><img src="/files/u9Z6XVDvMU4RYUjDSwoa" alt=""><figcaption><p>Auto End enabled</p></figcaption></figure>

<figure><img src="/files/Na2jYPMikErYX60JNgM2" alt=""><figcaption><p>Auto End disabled</p></figcaption></figure>