Ver 2.18.0.2

New features

• Capacity management through Omni Paused Status

• Added ability to send additional notification message before auto-end

Improvements and changes

• Fixed Customer Status synchronization error

  • Fixed an issue where Customer Status was not updated when Chat Session Status changed.

• Fixed an issue where auto-end messages were not displayed in real time

  • Fixed an issue where auto-end message delivery history was not displayed in real time.