> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/installation-and-basic-setup-guide/salesforce-settings/picklist-value-sets.md).

# Picklist value sets

Configure the generated messenger channels so that they can be used globally within your Salesforce org.

* ![](https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2FDMPUx7KPboVMKP47LTtp%2F%EC%8A%A4%ED%81%AC%EB%A6%B0%EC%83%B7%202023-07-19%20160323.png?alt=media\&token=a47d455e-de8c-4c2f-8ac1-2cc0d665b423) > \[Setup] > Quick Find > \[Picklist Value Sets] > \[Channel].

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2F6RBApfV4bfDamFRTsRAU%2F15.png?alt=media&amp;token=af597020-ed5f-45d9-93c3-3b208e23d8f3" alt=""><figcaption></figcaption></figure>

* Click \[New], enter the channel name, and then click \[Save].

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2FVvaiyvi3BtM5p3socAg7%2F16.png?alt=media&amp;token=882ba3a4-fcd9-452c-bb1e-d2e8278acdce" alt=""><figcaption></figcaption></figure>

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2FA8qbk0JPNFzBxNfPH0lM%2F17.png?alt=media&amp;token=911ccf84-685c-49a7-906b-f2f44f13ea46" alt=""><figcaption></figcaption></figure>

* Click \[Edit] for the newly added value, enter the channel key in the API Name field, and then click \[Save].

<figure><img src="https://174170309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcMCw4RFNzatnGReKcWKb%2Fuploads%2FXxmXxKs2Kx8buLlcWdjL%2F18.png?alt=media&amp;token=21b9e131-d8bc-4c17-bb7e-4de8cfea8477" alt=""><figcaption></figcaption></figure>