> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/installation-and-basic-setup-guide/salesforce-settings/create-auto-response/csv-file-format.md).

# CSV file format

* Complete the file by referring to the Auto Response fields.

{% file src="/files/GXo1DXc8W01WgpFDJkQf" %}

* You can test the automatic response feature by downloading the sample file above, entering a Channel Key value, and importing the file.