> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/installation-and-basic-setup-guide/salesforce-settings/create-auto-response/create-records-through-import.md).

# Create records through import

On the Auto Response tab, click \[Import] and configure the settings as shown below to create records.

* Because the records have a hierarchical structure, you may need to run the import process multiple times.
* Only CSV files can be imported.

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<figure><img src="/files/xvE6KWEVgMhWHk3AUT8W" alt=""><figcaption></figcaption></figure>