> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/installation-and-basic-setup-guide/salesforce-settings/business-hours.md).
# Business hours
## Business Hours
*  > \[Setup] > Quick Find > \[Business Hours] > \[New Business Hours]
* Enter the Business Hours Name in the form '**Channel Key\_Business**'.
* Active > Setting Time Zone > Enter business hours by day of the week > Save
* If you save your business hours in a blank space, the day of the week is not considered a business day.
* If you set your business hours 24 hours, they will be considered business hours throughout the day.
## Lunch Time
* Enter and save the Business Hours Name in the form of '**Channel Key\_Lunch**' in the same way as business hours.
## Considerations when setting office hours
* During business hours, users and customers can connect and chat.
* Users and customers are not connected outside of business hours, and pre-set guidance is sent to the customer.
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