> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/installation-and-basic-setup-guide/salesforce-settings/add-the-chat-screen-component-to-the-record-page.md).

# Add the chat screen component to the record page

* \[App Launcher] > Enter the name of the Service Console app > Select the app

<figure><img src="/files/y4w2i7JxT1h7y0FgBZL0" alt=""><figcaption></figcaption></figure>

* Use the Omni-Channel widget at the bottom of the screen to set the user's status to Available for Chats.

<figure><img src="/files/ncPnb2lB5f7lLEaOGD2M" alt=""><figcaption></figcaption></figure>

* Access the messenger using the channel search ID and start a chat as a customer.
* Verify that the chat is routed correctly through Omni-Channel.

<figure><img src="/files/C7fPNvxQF4ObWOdDdmaJ" alt=""><figcaption></figcaption></figure>

* Accept the chat and verify that the subtab is created.
* The chat screen component has not been added to the record page yet, so the chat content cannot be viewed.

![](/files/IesQQIocIL7kxH87GAEZ)

* ![](/files/6mZ7dieUAXqYfDAYMT9E) >  \[Edit Page] > Place the 'SC\_chatScreen\_Aura' component in the empty area on the right. > \[Save] > \[Activation]

<figure><img src="/files/fN7NCV3HOpZ6xEgpbcCt" alt=""><figcaption></figcaption></figure>

* \[APP DEFAULT] > \[Assign as App Default]

<figure><img src="/files/U9dQmCufLBop0iaOKO8P" alt=""><figcaption></figcaption></figure>

* Select the Service Console App > \[Next] > \[Next] > \[Save]

<figure><img src="/files/XqrjSGYE7BrZXRPeZK4O" alt=""><figcaption></figcaption></figure>

* Click \[Back] to verify that the chat screen component has been added to the record page.

<figure><img src="/files/3LmeHx2mSU802SUFp834" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/W7vlw8aNvqI0byyO46HD" alt=""><figcaption></figcaption></figure>