> For the complete documentation index, see [llms.txt](https://help.windmillsoft.kr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.windmillsoft.kr/en/simplychat/installation-and-basic-setup-guide/how-to-install-simplychat-package.md).

# How to install SimplyChat package

## Pre-installation checkpoints

* Your Salesforce platform must satisfy the following requirements.
  * Enterprise Edition or Unlimited Edition.
  * Service Cloud is required.
  * Enable the Omni-Channel feature.
    * Check out how to activate Omni-Channel [here](/en/simplychat/installation-and-basic-setup-guide/salesforce-settings/omni-channel.md).
* To use SimplyChat, you must first cancel your existing KakaoTalk consultation service.

## Preparing to install a package

* Contact Windmillsoft to obtain the following information required for package installation.
  * Package ID
  * Installation key

## How to install a package

* Replace "lightning/page/home" in the URL with the package installation address shown below and navigate to it.
  * packaging/installPackage.apexp?p0=\[package ID]

<figure><img src="/files/a3CVj9xrdcYXrIre5b3l" alt=""><figcaption></figcaption></figure>

* Enter the installation key > Select \[Install for All Users] > Select the check box > Click \[Install]
  * Select the check box to agree to install an application that has not been approved by Salesforce AppExchange.
  * If the check box is not selected, you cannot proceed with the package installation.

<figure><img src="/files/mQ4NcUzigY1ZJ6RGN8Ve" alt=""><figcaption></figcaption></figure>

* If the check box is not selected, you cannot proceed with the package installation.
  * Select the check box to grant the CSP Trusted Site access to your Salesforce platform.
  * If you do not grant access to the third-party websites, you cannot proceed with the package installation.

<figure><img src="/files/ZXcKZO0Gt2wBkkXmtul0" alt=""><figcaption></figcaption></figure>

* You can verify that the package installation has been completed in the following ways.
  * Installation completion email
  * ![](/files/6mZ7dieUAXqYfDAYMT9E) > \[Setup] > Quick Find > \[Installed Packages]

<figure><img src="/files/LGfNCQBQV4nsRm1BfhnW" alt=""><figcaption><p>Installation completion mail</p></figcaption></figure>

<figure><img src="/files/ttZ2pbxPjfASWw6sBpDl" alt=""><figcaption><p>Installed Packages</p></figcaption></figure>

## Installation completion email

* If you do not agree to the installation and authorization, you cannot proceed with the package installation.
* Package installation may take a long time.
  * Click \[Done] to view the package installation status.

<figure><img src="/files/xpNaIVohUssQInhKDeLo" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Windmillsoft offers an installation service to help you install and configure SimplyChat more easily.
{% endhint %}

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