Follow this step-by-step guide to install SimplyChat.
Your Salesforce platform must satisfy the following requirements.
Enterprise Edition or Unlimited Edition.
Service Cloud is required.
Enable the Omni-Channel feature.
Check out how to activate Omni-Channel here.
To use SimplyChat, you must first cancel your existing KakaoTalk consultation service.
Contact Windmillsoft to obtain the following information required for package installation.
Package ID
Installation key
Replace "lightning/page/home" in the URL with the package installation address shown below and navigate to it.
packaging/installPackage.apexp?p0=[package ID]
Enter the installation key > Select [Install for All Users] > Select the check box > Click [Install]
Select the check box to agree to install an application that has not been approved by Salesforce AppExchange.
If the check box is not selected, you cannot proceed with the package installation.
Select the check box to grant the CSP Trusted Site access to your Salesforce platform.
If you do not grant access to the third-party websites, you cannot proceed with the package installation.
You can verify that the package installation has been completed in the following ways.
Installation completion email
> [Setup] > Quick Find > [Installed Packages]
If you do not agree to the installation and authorization, you cannot proceed with the package installation.
Package installation may take a long time.
Click [Done] to view the package installation status.
Windmillsoft offers an installation service to help you install and configure SimplyChat more easily.
Last updated 19 days ago
